Arno Fischbacher: Mr. Mann, as a coach for entrepreneurs, you see many delicate moments in your clients' daily communication. When is the voice particularly challenged?

Jörg Mann: Mr. Fischbacher, I find this question almost a little difficult to answer. Because the voice is always required when people communicate in conversation and it plays a key role in determining whether the communication goals can be achieved. We use them practically all day long – whether in personal dialogue or on the phone.

As an entrepreneur, good communication and thus the voice is of course essential, especially when dealing with employees and customers, we all know today that the "how" of information is usually more important than the "what", i.e. the content.

If products and services are ok, do tonality, voice and way of speaking still play a role at all?  

Of course, it is indispensable for successful business that the offer and the price are right – but that is only the basic requirement today. We all like to do business with people we like, with people who communicate with us in a pleasant way. In this respect, I consider the entire verbal and also non-verbal Communication for the decisive factors for business success.
Or to put it another way: If you come across as vocally bad, you will be less successful in business.

How "coherent" do entrepreneurs present in your opinion?

Most people are far from exploiting the emotional potential of our voice. The more exposed you are in public – as is the case with every entrepreneur – the more important your vocal expression becomes. In this respect, I can only recommend every entrepreneur to invest in his voice – and thus his ability to persuade. To your question: I see considerable potential here.

What would be the top three reasons for you to hire someone professional? Stimmcoaching recommended?
With professional voice coaching, you can give every person his rhetorical Skills decide, improve and subsequently convey the content they want to communicate more convincingly. You become more authentic in communication and can simply achieve better results. In this respect, I recommend professional voice training to many of my clients in addition to entrepreneur coaching.

Jörg Mann is a coach for entrepreneurs
mann@coach-fuer-unternehmer.com
www.coach-fuer-unternehmer.com