"How do you use your voice on the phone in a targeted way to close more sales?" the experienced sales trainer Alberto Nodale asked me during the recording of an episode of my "Voice works!" podcasts - and elicits a whole range of practical tips from me. We talk about the most common mistakes people make in sales calls, answering a whole range of [...]
How to become a better listener How well and frequently you listen to others says more about your leadership potential than your intelligence or personality. Guest article by Tomas Chamorro-Premuzic, first published on fastcompany.com Good listening is an underestimated skill. How well and often you listen to others says much more about leadership potential than your intelligence or other [...]
Lecture at the Hamburg Voice Symposium 2019 12–14 April 2019 – the event for World Voice Day The voice as a key stimulus in customer conversations. The STIMMZENTRUM of the DEUTSCHE STIMMKLINIK in cooperation with the University Medical Center Hamburg-Eppendorf are organizing this event for the fourth time and hope for active participation by those interested in voting. On the weekend before World Voice Day [...]
