Überzeugen statt Überreden – entdecke, wie du mit Stimme, Haltung und klugen Fragen Wirkung entfaltest, ohne Widerstand zu erzeugen. Lerne, wie kleine sprachliche und körperliche Veränderungen aus Druck echten Dialog machen – und warum dein Tonfall entscheidet, ob Menschen folgen oder blockieren.
"How do you use your voice on the phone in a targeted way to close more sales?" the experienced sales trainer Alberto Nodale asked me during the recording of an episode of my "Voice works!" podcasts - and elicits a whole range of practical tips from me. We talk about the most common mistakes people make in sales calls, answering a whole range of [...]
Use these door openers in telephone sales In the first part of this blog post on telephone sales, we looked at the hurdles you can expect when cold calling and what traps lurk in telephone marketing. You have realized that your voice and your way of speaking make telltale unconscious statements, which often significantly weaken your effect as a telemarketer in customer conversations. They have [...]
